Privacy policy

This Privacy Policy explains what data PsyGrace collects, why, how it stores and protects it, and what rights you have.

1. Data controller

The data controller is the entity named in the legal details in the site footer. Requests: admin@psygrace.com.

2. What data we collect

• Profile data: Telegram identifier, name, gender, and age (optional, for report accuracy).
• Test answers, results, and attempt history.
• The text of AI consultation messages and minute usage (for balance tracking).
• Payment information and a payment identifier (without payment details).
• The fact and date of your consent to processing.
• Technical data: device type, errors, and anonymized statistics.

3. Why we process data

• Running tests and generating reports, your profile, trends, and recommendations.
• Running AI consultations and tracking minutes.
• Payment, support, and preventing abuse.

4. Legal bases

Your consent, performance of the contract (Offer), and the requirements of the law of the Republic of Belarus.

5. Sharing with third parties

We do not sell personal data or share it for advertising. To generate reports, your portrait, recommendations, and dialogues, anonymized results and text may be processed by a third-party language model (for example, OpenRouter). Personal identifiers (Telegram, name) are not shared with the model. Payment data is processed by the bePaid provider and is not stored on our side.

6. Retention

Data is kept until you delete your account or withdraw consent, unless the law requires otherwise.

7. Storage and security

Data is stored on secure servers; access is restricted; transfers use HTTPS. We apply reasonable organizational and technical safeguards.

8. Cookies

The website may use technical cookies for authentication and analytics. You can limit cookies in your browser settings.

9. Your rights

• Access, correct, or delete your data.
• Withdraw your consent to processing.
• File a complaint with the competent data protection authority.

10. Deletion

You can delete your profile in the bot or by requesting it from support. Deletion clears the questionnaire, test history, reports, and subscription data.

11. Minors

The Service is intended for persons 18+; persons aged 14–17 use it with the consent of a legal guardian.

12. Contacts

For data questions: admin@psygrace.com.